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FAQ Frequently Asked Questions

A web hosting server is a physical or virtual machine that stores your website files and makes them accessible online. It offers resources like disk space, bandwidth, and security to keep your site running 24/7. Whether it's shared, VPS, or dedicated hosting, the server ensures smooth content delivery across the internet.

Yes. Most shared, VPS, and reseller hosting plans support hosting multiple domains under a single account. This is ideal for businesses, bloggers, or developers managing several sites. Make sure your plan includes enough storage, CPU, and bandwidth to handle multiple websites efficiently.

To secure your website and hosting server, use strong passwords, enable SSL certificates, regularly update CMS and plugins, and install a firewall. Consider hosting plans with DDoS protection, malware scanning, and automatic backups to protect your data and maintain uptime.

Our technical support team is available 24/7 via live chat, phone, and email. Whether it’s server errors, domain issues, or billing concerns — we’re here to help. You can also submit a ticket through your client dashboard or visit our contact page for fast assistance.

Web hosting is the service of storing and publishing websites on the internet. WHMCS (Web Host Manager Complete Solution) is powerful billing and automation software used by hosting companies to manage clients, automate provisioning, and handle recurring payments securely.

A control panel is a graphical web interface (like cPanel, Plesk, or DirectAdmin) that helps you manage your hosting account. You can create email accounts, manage domains, upload files, install applications (like WordPress), and monitor server resources — all without needing technical skills.

If your website exceeds the allocated bandwidth, it may slow down, go offline, or incur overage charges depending on your hosting plan. Some providers auto-upgrade your account to avoid disruption. It’s important to monitor traffic spikes and choose scalable hosting solutions.

Most hosting providers offer a full refund within the first 30 days. After that, refunds depend on your contract terms. Some offer partial refunds, while others may issue credits. Be sure to check your provider's refund and cancellation policy before purchasing.

Hosting control panels like cPanel offer access to error logs and raw access logs under the “Metrics” or “Logs” section. These logs help diagnose 404 errors, server issues, or suspicious activities. Regular log monitoring improves website performance and security.

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